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**Process for requesting a BIGHORN USER ACCOUNT**

**If you have forgotten your BIGHORN PASSWORD**

Please use the "Password Recovery" link located in the upper left-hand margin of this login page. When this option is selected, the Bighorn system will retrieve your password and send it to the email address on file. If you select this option and do not receive the email, please be sure to check your spam folder, as these types of emails can often be mistaken as such. If you still haven't received an email, the user information that we have on file might be incorrect, so please contact our SAIN Support Helpdesk (Bighorn, IC, and NDE assistance) at https://ndoesupport.freshservice.com/home so that we can assist with resetting your password.

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SAIN Support Helpdesk (Freshservice)

SAIN Support Portal (Freshservice)
To submit a SAIN Support helpdesk ticket, login by clicking on the link above.

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By logging in to this Bighorn Internet Portal I affirm that I have read, understand, and will comply with the Bighorn Acceptable Use Policy when using the Bighorn Internet Portal operated by the Nevada Department of Education. I further affirm that I understand that any violation of the Bighorn Acceptable Use Policy and applicable regulations is unethical and may constitute a criminal offense. By logging in to this Bighorn Internet Portal I agree that should I commit any violation, my access privileges may be revoked, disciplinary action may be taken, and/or appropriate legal action may be initiated.